Mon - Fri: 8:00 A.M - 5:00 P.M Sat - Sun: By Appointment

(423) 509-8787

Dale’s Heating and Air is your best choice for repair, installation, and service in homes and buildings just like yours in the McDonald area. We take special pride in the craftsmen we train and employ–a fact you’ll see in their reviews below. It’s also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Dale’s Heating and Air stands behind the work we do as well as comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC and Heating Repair in McDonald TN. Call us today at (423) 509-8787!

Local Reviews
for McDonald, TN

Dale's Heating & Air, Inc Rated 4.8 out of 5 stars based on 58 customer reviews

Map of McDonald, TN

Excellent Service




Review of Dale's Heating & Air, Inc

Andrew is very nice and very knowledgeable we feel great that he keeps our AC clean and running good


Response from Dale's Heating & Air, Inc:

Thank you so very much India!! Andrew is our lead tech and does his very best of our valued customers!! Thank you again for calling Dale's!


Map of McDonald, TN

Prompt, efficient service.




Review of Dale's Heating & Air, Inc

I was promised that a technician would come out to assess my AC problem between 2-4:00 on the day that I called. I received a phone call, as promised, when the technician was on his way to my house, and Eric arrived shortly after the telephone call. He assessed and fixed the problem quickly and the charge was very reasonable.


Response from Dale's Heating & Air, Inc:

Thank you very much Claude!! Eric is a great technician and always tries to go above and beyond for our customers! It is one of our goals to make sure everyone is on the same page to extend the life of your system! Thank you again for calling Dale's!


Map of McDonald, TN

Excellent and Timely Service




Review of Dale's Heating & Air, Inc

Eric did a great job from listening to our concerns and investigating the issue. He clearly stated the problem then proposed and implemented a fix. It is nice to deal with professionals such as Eric.


Response from Dale's Heating & Air, Inc:

Thank you so very much Robert! Eric is a great technician, who always goes above and beyond for our customers! Thank you again for calling Dale's!!


Map of McDonald, TN

Great service man




Review of Dale's Heating & Air, Inc

We had to call after hours, the service man was a professional !


Response from Dale's Heating & Air, Inc:

Thank you so very much Will!! We appreciate seeing such great reviews from our valued customers!! Thank you again!


Map of McDonald, TN

As always great service.




Review of Dale's Heating & Air, Inc

I appreciate the good service that we have had at our home for the last 16 years.


Response from Dale's Heating & Air, Inc:

Thank you David for your continued support!! We appreciate you sticking with us through the years and being a valued customer of ours!!


Map of McDonald, TN

Great response time




Review of Dale's Heating & Air, Inc

Polite, neat and business like, it was a good experience.


Response from Dale's Heating & Air, Inc:

Thank you so very much Will!! We appreciate hearing such great things!! Thank you again for being a valued customer of ours!


Map of McDonald, TN

Efficient, friendly folks.




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you Jo!! We appreciate you calling Dale's!!


Map of McDonald, TN

Great Service




Review of Dale's Heating & Air, Inc

Andrew always does a great job and explains stuff really well glad He does our yearly maintenance we are very pleased


Response from Dale's Heating & Air, Inc:

Thank you so very much India!! Andrew is our lead technician and will always do what is best for our customers!! Thank you again for calling Dale's!!


Map of McDonald, TN

Excellent Service




Review of Dale's Heating & Air, Inc

Service Technician was very professional and did his work in a timely manner.


Response from Dale's Heating & Air, Inc:

Thank you David for your kind review!! We appreciate hearing such great things from our valued customers!


Map of McDonald, TN

a learning experience




Review of Dale's Heating & Air, Inc

The service tech came out in the evening and after replacing the heating controls, then took time to hook up the sensors and work with us to achieve a comfortable heating level. Couldn't be happier.


Response from Dale's Heating & Air, Inc:

Thank you so very much Sheila!! We are so very happy we were able to get everything going for you again!! Our goal is to make sure you are comfortable in your own home!! Thank you again for calling Dale's!!


As always, the service was excellent




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you David!! It's always a pleasure working with such valued customers like you! Thank you for calling Dale's for your HVAC needs!!


Sssss




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you so very much Joe for your 4 star review!!


Great service, thorough and precise.




Review of Dale's Heating & Air, Inc

Well trained and courteous staff. They work hard to make the system preform at optimal levels.


Response from Dale's Heating & Air, Inc:

Thank you Ted!! We try our best to make sure everything is taken care of so the life of your HVAC system is extended!! Thank you again for calling Dale's!


Another Excellent Contact from Dale's!




Review of Dale's Heating & Air, Inc

Derrick, performing a maintenance check, was great. Friendly, professional, knowledgeable, with attention to detail that gives me confidence that I'm dealing with an honest and top-quality firm. For 12 years I've always had top service with professional technicians with excellent manners who know their business. Derrick is one of the best.


Response from Dale's Heating & Air, Inc:

Thank you so very much Stephen!! We appreciate such a kind review!! We absolutely love hearing from our valued, long-standing customers!! Our goal is to be honest and professional with every customer!! Thank you so much for sticking with us through the years!! We look forward to working with you again as the need arises!


Honest, reliable service




Review of Dale's Heating & Air, Inc

I appreciate Eric’s honesty and willingness to repair rather than replace the compressor in our air conditioner. He could have just told me it wasn’t repairable and I wouldn’t have known the difference.


Response from Dale's Heating & Air, Inc:

Thank you Dianne!! Eric is a great technician and does his best to go above and beyond to keep you and your wallet comfortable! One of our company values is to always be honest with our customers and we stick with that on every call!! Thank you again, Dianne for calling Dale's!


NOT Great Service




Review of Dale's Heating & Air, Inc

Have been using Dale's since moving into our new house 1+ year ago. Original owners used Dale's to install 2 units (upstairs and downstairs) about 6 years ago. Dale's left a huge one foot hole around the air intake that feeds up into my attic. This means hot air in the summer and cold air in the winter come down large openings into my walls causing obvious comfort issues. I had Dale's out and they inspected and said this was a builders issue. When I asked how it is a builder's issue when they retrofitted new units and should of installed and sealed correctly, they said sorry, not our fault. Very poor installation work. We have also signed up for Dale's Comfort Care with preventative maintenance. Since having them perform preventative maintenance on our units, we have had one blower motor go out which they then replaced for around $300 dollars. Both capacitors have gone out and Dale's now charges $223 for replacement which is a $7 part and 10 minute install. Also, I asked why our downstairs was not cooling hot/humid) on a preventative maintenance visit. The technician said it was just too hot outside to keep up. I called another company for a second opinion and they found our unit 4 pounds low on refrigerant and frozen up. The other unit was 3 pounds low. $400 dollars for refills. So much for performing preventative maintenance that I paid for. Since refilling the refrigerant, it is like I have new units... Cool with no humidity. Also, regarding preventative maintenance, our upstairs unit drain pipe clogged leading to the unit shutting off. This should be part of routine maintenance that I'm paying for. In summary Dale's has cost me around $300 dollars for preventive maintenance fees (which obviously weren't done as the capacitors should have been checked and refrigerant level), $300 dollars for a new blower motor, over $300 dollars for capacitors, and about $500 dollars in other costs/repairs. Their maintenance plan is nothing more than a simple cleaning of units with no checks performed. This is a dishonest company and I have been so much more satisfied with service and price since switching to a new independent HVAC service. Please take my advice and do not use this company. I've left a message for Dale to call me, but have not been contacted.


Response from Dale's Heating & Air, Inc:

Mr. Kaminski. We are happy you have found a contractor you feel comfortable with. As it pertains to your review, we would like to address your concerns. According to our records, the two systems in your home were sold to the previous homeowners in 2009 and 2010. They were comfortable in their home and had great remarks about our products and services. There is a fairly large void behind the return containing the return duct. This was brought up to the original homeowners as a potential heat gain area. While the void should have been sealed by the home builder, home construction is not a trade we are licensed to perform. The duct inside the void is properly sealed and insulated as per code. Your system did experience a blower motor failure as well as two failed capacitors. As per Carrier factory warranty terms and conditions, the 10 year parts warranty is to the original purchaser. Since the failures occurred after you bought the home, technically there was no warranty. We did however, process the replacement parts in house, as though a warranty was in place. You were charged a fair price for these repairs. We are confident that maintenance does extend the life of the equipment, and is a requirement of factory warranties. We do clean the coils, perform mechanical and electrical inspections, and verify against factory suggested specifications. We also treat the drains with Total-C, a product that reduces build up. We did return to your home at no charge to clear the drain and make sure your system was running again. Maintenance does reduce the risk of failures, but does not guarantee a failure will not occur. We are concerned that your new company found your systems 3 and 4 lbs. low on refrigerant and re-charged the systems without performing a leak test. We would suggest having that done in order to prevent future failures. We appreciate your feedback. We do strive to provide the best service possible for our customers. If you would be willing to give us the chance, we would love the opportunity to work with you again. Best regards, Dale’s Heating & Air, Inc.


great service, little high on the price




Review of Dale's Heating & Air, Inc

Thought the service call was a little high


Response from Dale's Heating & Air, Inc:

Thank you so very much Dave! We appreciate hearing your feedback!!


Great Service!




Review of Dale's Heating & Air, Inc

Derrick was very professional and honest. He did not try to push the most expensive product on me nor did he charge me unnecessarily.


Response from Dale's Heating & Air, Inc:

Thank you co much Wendy for writing in to tell us how everything went! Derrick is a great tech and will always try his best to make sure everything is easy, and done well for our customers!


We had excellent service




Review of Dale's Heating & Air, Inc

Eric was very professional and we are very satisfied with his work and it so good to have cool air. Thanks


Response from Dale's Heating & Air, Inc:

Thank you so much Nancy for taking the time to write us this great review!! We are very glad you are now in cool, comfortable air!


Great Service!




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you so very much Beth!! We try our best to do the very best possible!!


own time great service




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you Ray!! We try our best to be sure we are on time and everything is done in a timely manner so you can go about your day worry free!!


great people and service




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you so very much Ray!! We strive to do our very best for our amazing and valued customers, thank you again for being one of them!!


Very knowledgeable....at ease around customers




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you so very much Mike for your review!! We take pride in our knowledgeable, personable technicians and feel so honored to hear it come from such a valued customer of ours!! Thank you!!


Really great service!




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you so very much Evonne!! We appreciate your business!! Thank you for calling Dale's!!


Very professional service by Tanner




Review of Dale's Heating & Air, Inc


Response from Dale's Heating & Air, Inc:

Thank you Lynn for your kind review!! Tanner is our Lead Service Technician and we agree he is great! We hope you come to see that you can expect the same service from all of our service technicians and plumbers, as we continue business together!! Again, thank you for calling Dale's!


Great service




Review of Dale's Heating & Air, Inc

Great


Great customer satisfaction Dales is a great place to buy a new system from our home is so much cooler so fast compared to what we had for the last fe




Review of Dale's Heating & Air, Inc

Tanner , Andrew and Chris all went out of there way to do a great job for us and we are very pleased with there work thank you guys !


Weekend awesome service




Review of Dale's Heating & Air, Inc

So impressed with Andrew on call weekend service. Very trustworthy company.


Service Review




Review of Dale's Heating & Air, Inc

I received quick and reliable service. Friendly staff and professional interaction with the technician.


Great Service!!!




Review of Dale's Heating & Air, Inc

The service tech was very nice and professional. He did the right thing by changing any part that was not working at full capacity so that in the near future our unit would continue to work well. I would highly recommend Dales for anyone looking for great products and honest professionalism.


Andrew B.

Andrew B.

Heating Maintenance

Near Harrison Pike, McDonald, TN 37353
Jordan N.

Jordan N.

Havac Maintenance

Near Corinth Church Rd, McDonald, TN 37353
Aaron R.

Aaron R.

Ac repair

Near Candies Creek Rd SW, McDonald, TN 37353
Aaron R.

Aaron R.

Ac tune up

Near Tallent Rd, McDonald, TN 37353
Andrew B.

Andrew B.

AC diagnostic

Near US-64, McDonald, TN 37353
Andrew B.

Andrew B.

Geothermal heat pump repair

Near Baugh Springs Rd, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Bryant air conditioner.

Near Oak View Dr, McDonald, TN 37353
McDonald, TN - Air Conditioning Service.  AC repair on a Bryant air conditioner.
Aaron R.

Aaron R.

Condensation repair

Near Owl Hollow Trail, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Bryant air conditioner.

Near Bridgewater Dr, McDonald, TN 37353
McDonald, TN - Air Conditioning Service.  AC repair on a Bryant air conditioner.
Aaron R.

Aaron R.

Ac tune up

Near Old Alabama Rd SW, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Trane air conditioner.

Near Pine Hill Rd, McDonald, TN 37353
Andrew B.

Andrew B.

AC Repair

Near Tallent Rd, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Bryant air conditioner.

Near Sim Goodwin Rd, McDonald, TN 37353
McDonald, TN - Air Conditioning Service.  AC repair on a Bryant air conditioner.
Eric B.

Eric B.

Air Conditioning Service.

Near McDonald Rd, McDonald, TN 37353
Jordan N.

Jordan N.

AC, cooling, summer maintenance

Near Pebblebrook Ln, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Rheem air conditioner.

Near S Mc Donald Rd, McDonald, TN 37353
Derrick D.

Derrick D.

Ac maintenance, American Standard air conditioner and heat pump tune up.

Near Brock Rd, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Trane air conditioner.

Near Owl Hollow Trail, McDonald, TN 37353
Eric B.

Eric B.

Routine maintenance on a Bryant air conditioner.

Near Johnston Rd, McDonald, TN 37353
Jordan N.

Jordan N.

AC, cooling, summer maintenance

Near Johnston Rd, McDonald, TN 37353
Aaron R.

Aaron R.

Tempstar ac repair

Near McDonald Rd, McDonald, TN 37353
Jordan N.

Jordan N.

AC, cooling, spring maintenance

Near McDonald Rd, McDonald, TN 37353
Derrick D.

Derrick D.

Ac Maintenance, Carrier air conditioner and heat pump tune up.

Near Bridgewater Dr, McDonald, TN 37353
Jordan N.

Jordan N.

AC, cooling, spring maintenance

Near Varner Dr SW, McDonald, TN 37353
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Trane air conditioner.

Near Owl Hollow Trail, McDonald, TN 37353
McDonald, TN - Air Conditioning Service.  AC repair on a Trane air conditioner.
Eric B.

Eric B.

Air Conditioning Service. AC repair on a Tempstar air conditioner.

Near Bancroft Rd, McDonald, TN 37353
McDonald, TN - Air Conditioning Service.  AC repair on a Tempstar air conditioner.
Jordan N.

Jordan N.

AC, cooling, spring maintenance

Near McDonald Rd, McDonald, TN 37353
Aaron R.

Aaron R.

American Standard tune up

Near S Lee Hwy, McDonald, TN 37353
Aaron R.

Aaron R.

Rheem repair

Near S Lee Hwy, McDonald, TN 37353
Andrew B.

Andrew B.

Maintenance

Near Harrison Pike, McDonald, TN 37353