Local Reviews
for McDonald, TN
own time great service
Ray - McDonald, TN
Response from Dale's Heating & Air, Inc:
Thank you Ray!! We try our best to be sure we are on time and everything is done in a timely manner so you can go about your day worry free!!
great people and service
Ray - McDonald, TN
Response from Dale's Heating & Air, Inc:
Thank you so very much Ray!! We strive to do our very best for our amazing and valued customers, thank you again for being one of them!!
Very knowledgeable....at ease around customers
Mike - McDonald, TN
Response from Dale's Heating & Air, Inc:
Thank you so very much Mike for your review!! We take pride in our knowledgeable, personable technicians and feel so honored to hear it come from such a valued customer of ours!! Thank you!!
Really great service!
Evonne - McDonald, TN
Response from Dale's Heating & Air, Inc:
Thank you so very much Evonne!! We appreciate your business!! Thank you for calling Dale's!!
Very professional service by Tanner
Lynn - McDonald, TN
Response from Dale's Heating & Air, Inc:
Thank you Lynn for your kind review!! Tanner is our Lead Service Technician and we agree he is great! We hope you come to see that you can expect the same service from all of our service technicians and plumbers, as we continue business together!! Again, thank you for calling Dale's!
Great service
Rochelle Tompkins - McDonald, TN
Great
Great customer satisfaction Dales is a great place to buy a new system from our home is so much cooler so fast compared to what we had for the last fe
India - McDonald, TN
Tanner , Andrew and Chris all went out of there way to do a great job for us and we are very pleased with there work thank you guys !
Weekend awesome service
David - McDonald, TN
So impressed with Andrew on call weekend service. Very trustworthy company.
Service Review
Ana - McDonald, TN
I received quick and reliable service. Friendly staff and professional interaction with the technician.
Great Service!!!
Billy - McDonald, TN
The service tech was very nice and professional. He did the right thing by changing any part that was not working at full capacity so that in the near future our unit would continue to work well. I would highly recommend Dales for anyone looking for great products and honest professionalism.
Terrific service
Lynn - McDonald, TN
Eric was thorough, professional and informative. I appreciate his good work.
Great Service!!!
Willhoit - McDonald, TN
On time, extremely polite and explained what he did.
Aaron did a great job..
Don - McDonald, TN
Aaron was very knowable and friendly.
Wonderful service!
Mary - McDonald, TN
Andrew did a wonderful job servicing our units. He was very informative and knowledgeable. He was also very polite and friendly. I would definitely have your company service and repair my furnace or plumbing needs again. Also excellent price!
Great service
Brad - McDonald, TN
The technical was very knowledgeable and answered all of my questions regarding maintenance and replacement units.
Great Service; Patience with Explanation
Scott - McDonald, TN
Andrew arrived earlier than expected, and that helped me get back to work sooner. He installed the part, verified that the system was happy with its new component, and then explained how that portion of the heating system works so I'd have a better idea of what to expect when it kicks on. Nice to learn some details about an important, essential, and expensive piece of equipment.
Great Service - As Always
Lisa - McDonald, TN
I love Dale's Heating - Cooling - Plumbing! I have used them for years and can always depend upon them having the most congenial, polite and service oriented staff! Always a pleasure to have them at the house! Always considerate of your time and home. Highly recommend!
Peace of mind for winter heating
Scott D - McDonald, TN
Service technician (Aaron) arrived at time promised. Completed semi-annual system check. Extremely courteous and helpful in explaining how best to operate the digital thermostat. One of the main reasons that we continue calling on Dale's is the courteous and knowledgeable technicians. Over the past few years, our heat and A/C have been serviced by Tanner, whose skills and manners are off the chart. And now Aaron continues that pattern. Don't overlook the office staff: The dispatchers are patient, understanding, and courteous, too. Bottom line: Dale's employs top-quality people.
GREAT FAST SERVICE
Lee - McDonald, TN
Prompt, friendly service!
Deborah - McDonald, TN
A minor handyman plumping repair quickly became a major leak when an aging CPVC pipe burst. Had a houseful of company for the holidays, but no water. Called Dale's and Jim was there to the rescue within two hours. He knew exactly what was needed, quickly replaced the brittle pipe, and we had water again -with no leaks!
Well done
Carter - McDonald, TN
Prompt polite and efficient
Well done
Cory - McDonald, TN
Great service
Helene - McDonald, TN
Great servicm
Helene - McDonald, TN
Expert Service
Galen - McDonald, TN
Tanner is an expert HVAC technician who is honest and completely dependable. The clerical staff have always been courteous and helpful. Great people.
Satisfied Customer
Carol - McDonald, TN
We have always gotten very good service from Dales Heating and Cooling. Today was no exception. We got a call saying that the service man was running late, but he took his time and serviced our furnace and heat pump. He was clean and courteous. We have recommended Dales to other friends. Thank you for your excellent service.
Honest and 1st class
Herbert - McDonald, TN
I don't really know how long I've been dealing with Dale's but there are several years involved. Dale's is "old fashion". When you are told something by Dale or one of his service men, you can take it to the bank. They're not all about money. You can TRUST Dale's and in this day and time, that in itself tells the story. Tanner is my tech of choice but I will deal with any of Dale's employees.They are all GREAT!!!
Expert Service
Galen - McDonald, TN
Jim is an extremely knowledgeable plumber who is conscientious, detailed and does quality work. He's my plumber from now on.
Great Service, Great Product, Dependable
Renea - McDonald, TN
Tanner came by today to do a courtesy check on my HVAC. He not only did that, but came up with solutions to help with humidity in my home. He also helped me program my new thermostat! Thanks, Tanner.
Replaced burned out thermostat.
Dick - McDonald, TN
Tanner did a great job and even met with One obstacle and that was the part was Not readily available.Mel at the office Was exceptionally nice and followed up with prompt telephone calls and provided a discount on the part based on several day delays.
Derrick D.
AC maintenance, Luxaire and air conditioner tune up.
Tanner B.
AC Maintenance, Carrier heat pump cleaning
Aaron R.
AC maintenance, Carrier heat pump tune up maintenance
Derrick D.
AC maintenance, Carrier heat pump and air conditioner tune up.
Tanner B.
HVAC Service, Tempstar furnace tune
Aaron R.
HVAC Service, Nordyne air conditioner repair
Derrick D.
Ac maintenance, Bryant heat pump and air conditioner tune up.
Derrick D.
AC Repair, Carrier gas furnace diagnostic and repair.
Aaron R.
HVAC Service, Carrier heat pump tune up maintenance
Tanner B.
HVAC Service, Bryant furnace heat exchanger repair
Derrick D.
HVAC service, Bryant Heat pump diagnostic.
Steven M.
Plumbing service, leaky hose bib
Derrick D.
HVAC maintenance, Goodman air conditioner and heat pump tune up.
Tanner B.
HVAC Repair, 3 tempstar heat pumps not heating
Andrew B.
HVAC repair
Tanner B.
HVAC Repair, Not keeping up Trane package system
Eric B.
HVAC Repair, Heating System Check.
Derrick D.
Ac maintenance, Bryant heat pump and air conditioner tune up.
Derrick D.
Ac maintenance, Bryant heat pump and air conditioner tune up.
Tanner B.
HVAC Service. Comfort maker furnace maintenance
Tanner B.
Tanner B.
AC maintenance, Trane package unit