Cleveland

Excellent the 4th time

Donna - Cleveland, TN
5 days ago

The 4th time the company came out our unit was finally fixed. Our service man even said, whoever came out before did not clean the coils completely so he took care of it. It shouldn’t of taken that long to do the job correctly but we are thankful they did continue to come out until it was fixes. Eric was the one that found the issue and finally got us our air. I would recommend the company over any other in the area due to their great customer service when there was an issue.

fan motor replacement

Dale - Cleveland, TN
17 days ago

Eric done a great job repairing our fan motor on one of our condensing units. Very much appreciated. Eric was professional and polite. Probably the highest cost for serves in the area. Maybe Dale should review these cost and look for way to reduce them before customers start looking at his competition. Thanks

Response from Dale's Heating & Air, Inc:

Thank you Dale!! Eric is our lead technician that always goes above and beyond our customers! We are so very glad we were able to get your unit working properly again in a timely manner!! Thank you again for choosing Dale's!

6 month Service Call

John - Cleveland, TN
25 days ago

Appointment scheduled, and then rescheduled due to Corona Virus restrictions. Eric arrived, his usual courteous self, with PPE (gloves and booties) and got straight to work. System checked, cleaned, and order closed out with no issues. Thank you, Dale’s Heating and Air, and Eric.

Response from Dale's Heating & Air, Inc:

Thank you so very much John!! Eric is a great technician and we are glad we were able to get your 6 month check up complete! Our customers safety and health are our #1 priority especially during this time!! Thank you so very much again for calling Dale's!

Great technician

Anna - Cleveland, TN
34 days ago

I was overall satisfied with Eric. He was courteous, diligent and knew what he was doing.

Response from Dale's Heating & Air, Inc:

Thank you so much Anna for such a kind review!! Eric is a great technician that won't stop until the job is done!! We appreciate you calling Dale's for your Heating and Cooling needs!

Excellent Service

Chris - Cleveland, TN
53 days ago

As always we received excellent and courteous service from Dale's. Eric immediately identified the issue and gave me my options with costs. He is very professional and I will continue to use Dale's.

Response from Dale's Heating & Air, Inc:

Thank you so very much Chris!! Eric is a great technician and always tries to go above and beyond for our customers! We look forward to working with you all again! Thank you for choosing Dale's!

Dale's HVAC - Great Service

Gary - Cleveland, TN
55 days ago

The best HVAC company I have ever used for all my HVAC service!!

Response from Dale's Heating & Air, Inc:

Thank you Gary!! We appreciate such a wonderful review!! We look forward to working with you again as the need arises!! Thank you again for calling Dale's!

Good service

Robert - Cleveland, TN
67 days ago

Response from Dale's Heating & Air, Inc:

Thank you very much Robert!!

SPRING SERVIVE ON TWO HOME HVAC UNITS

Dale - Cleveland, TN
75 days ago

I'm so satisfied with my service performed by Aaron I no longer am thinking of changing HVAC companies. I have NOT been happy with my two previous service calls. The last one was not effective considering the items not serviced compared to what Aaron serviced. Last yr., I had to unplug my upstairs condensation line less than 24 hrs. after your service tech had left. You should know, I was in SR. MGMT. with Copeland Corp. for 26 yrs. I know a little about HVAC ! I was the Production Mgr./Leadership Training MGR. I really want to point out Aarons professional approach. He covered everything he done to service our units. Please remember to always send Aaron to my home IF POSSIBLE ! THANK YOU AND THANK YOU AARON !

Response from Dale's Heating & Air, Inc:

Thank you so very much Dale for your review!! We are so very glad that Aaron was about to get everything taken care of for you! We have put a note in your file to make sure Aaron is the one that comes out every time! Thank you again for calling Dales!!

Great service

Grover - Cleveland, TN
83 days ago

Response from Dale's Heating & Air, Inc:

Thank you very much Grover's!

Timely, good experience

Danny - Cleveland, TN
105 days ago

Response from Dale's Heating & Air, Inc:

Thank you so much Danny for your review and for calling Dale's!!

Coil Replacement

Grant - Cleveland, TN
175 days ago

Coil replacement

Response from Dale's Heating & Air, Inc:

Thank you Grant!!

Coo

Bradley - Cleveland, TN
196 days ago

Give him more raises.

Response from Dale's Heating & Air, Inc:

Thank you very much Bradley for your kind review!!

Great service

Terry - Cleveland, TN
199 days ago

i will call back for future service.

Response from Dale's Heating & Air, Inc:

Thank you Terry!! It is always a pleasure seeing such great reviews! We look forward to working with you in the future!!

Fix my heated problem

Melissa - Cleveland, TN
201 days ago

Eric was great. He diagnosed the problem and fixed it quickly. I am very satisfied with the service. I highly recommend Dale’s Heating & Air.

Response from Dale's Heating & Air, Inc:

Thank you Melissa!! We understand your time is valuable so we try to get everything taken care of and out of your way as quick as possible!! Thank you again for being a valued customer of ours!!

Very good service..

Ted - Cleveland, TN
224 days ago

Jordan was very personable and professional. He did our fall maintenance in a timely manner. His knowledge of our system made me feel that we were getting great service.

Response from Dale's Heating & Air, Inc:

Thank you so very much Ted!! Our goal is to keep you and your family comfortable, we are very pleased Jordan was able to do that!! Thank you so very much for calling Dale's!!

After hours, service was swift and excellent.

Danny - Cleveland, TN
228 days ago

My elderly mother lives with me and was upset when the AC was out of service. The quick response and repair put her at ease. Worth every penny!

Response from Dale's Heating & Air, Inc:

Thank you Danny! We are so very happy we were able to get you guys up and running again quickly!! Thank you again for calling Dale's!!

Great service, as always! Thank you to Eric B. at Dale's Heating & Air.

John - Cleveland, TN
233 days ago

Response from Dale's Heating & Air, Inc:

Thank you very much John! Eric is a great technician and always goes above and beyond for our customers! Thank you for being one of them!

Great Service

Tina - Cleveland, TN
237 days ago

Everything went smoothly, tech was efficient, knowledgeable, and nice.

Response from Dale's Heating & Air, Inc:

Thank you so very much Tina! It is our goal to make sure everything is taken care of as well as making your experience with us as smooth as possible! Thank you again for calling Dale's!

Emergency AC Repair

Scott - Cleveland, TN
252 days ago

Dales was the only company I called that was willing and able to send out a technician on a very hot Saturday afternoon. Aaron came out within an hour of the call, found and fixed the problem within the next 45 minutes and did it all in a very professional manner. VERY IMPRESSIVE!

Response from Dale's Heating & Air, Inc:

Thank you so very much Scott! Aaron is a great technician and goes above and beyond the call of duty! Thank you again for calling Dale's! We hope to work with you again as the need arises!

Great service

David - Cleveland, TN
264 days ago

A/C not working. Tech Eric diagnosed the problem within 10 minutes. He answered all my questions in a very courteous and professional manner.

Response from Dale's Heating & Air, Inc:

Thank you David!! Eric is a great technician, we are so glad he was able to get everything taken care of in a timely manner! Thank you again for calling Dale's!